State Farm® Insurance Agent Janet Simmons

"不错了，用了10年了，关键时刻靠得住，遇到大的问题能尽力帮忙，问题是statefarm这公司一直在从加州撤出业务，感觉Janet人比statefarm公司靠谱"

"I had a great experience working with my insurance agent. From the beginning, they were professional, knowledgeable, responsive, and genuinely took the time to understand what I needed. They explained my options clearly, answered all of my questions, and made the entire process simple and stress-free.
BUT,
What really stood out to me was the level of customer service. I never felt rushed or like I was just another customer. They were always quick to respond and made sure I understood my coverage and felt confident in my decisions. They also explained many things that I previously wasn't aware of. If you’re looking for an insurance agent who is reliable, honest, and actually cares about their clients, I highly recommend them. I’m very happy with the service I received and will definitely continue working with them for my insurance needs."

"Janet has been handled auto, home and umbrella insurance, she is very knowledgeable, kind and patient."

"I have known Janet for more than 20 years, and she has always been friendly, professional, and dependable. Her office is conveniently located in Diamond Bar, and she and her staff are easy to reach during business hours whenever we have insurance questions or need assistance. It is reassuring to have a local insurance agent whom we know and trust. I highly recommend Janet and her team!"

"Good service"

"We've been with this State Farm agent and office for over 20 years and they are always very helpful with helping us understand our policies and provide great service to my family and I."

"I just want to take a moment to recognize Janet for being such an amazing agent. Every time I’ve had the opportunity to work with her, she has been incredibly helpful, kind, and professional.

What really stands out to me is how she genuinely cares about her customers. She always takes the time to listen, answer questions, and make sure everything is taken care of. You can tell that providing great customer service isn’t just part of her job—it’s something she truly takes pride in.

Thank you, Janet, for always being so helpful and making every experience a great one. You’re truly appreciated!"

"Janet and her assistant Patrick are very responsive and always explains questions thoroughly. Highly recommend!"

"If I could give 10 stars for customer service, I absolutely would give it to State Farm Agent Janet Simmons and her team.

The staff are friendly, knowledgeable, and responsive. I hate to admit that I’ve totaled three cars over the past 30 years, but whether the accident was my fault or caused by another driver, every claim was handled smoothly, efficiently, and completely hassle-free. Each case was processed in a reasonably short period of time.

What matters most to me is responsiveness. Whenever I have a question, I can count on getting an answer within 24–48 hours, from home insurance, auto, travel, life, or, earthquakes insurance, Janet will put her clients’ best interests first, offers guidance and find solution, I mean, she treat you like a friend !!

Of course, price matters, too. I’ve been approached many times by other reputable auto insurance companies, including AAA and Century 21, but none has been able to beat the price I’m paying while providing the same level of coverage and service.

I highly recommend Janet Simmons and her team. If you stay with her, you will be well taken care of, and, in the long run, you can expect an unbeatable loyalty rate like I do."

"Good, I am with Janet more than 10 years."

"We appreciated Janet & her staff, Patrick assistance when we need immediate attention. They replied our email & phone calls very quickly; also provided the solution right away. Highly recommend to give her a call for your auto & house policy."

""I’ve been with Janet for over 20 years. The service has always been excellent. She responds quickly and incredibly patient and helpful. I highly recommend Janet and will continue to be a loyal customer.""

"Great team and they keep you up to date with you car insurance and their communication is awesome."

"I’ve been with them for over 10 years, and the service has always been excellent. Whenever I have a question, they respond quickly and are incredibly patient and helpful. I highly recommend them and will continue to be a loyal customer."

"Janet is insightful, reliable, and knowledgeable in her field. She promptly answered my emails and calls regarding my car and home insurance."

"Patrick and the associates are responding quickly and clearly."

"Janet's compassion, dedication, expertise, and patience truly reflect her professionalism and make her an outstanding representative of her agency. We also deeply appreciated her reliability, accountability, integrity, and genuine care for others."

"Very good and very professional. Janet always helps me a lot."

"I had to get renter’s insurance, but didn’t know where to start. I called Janet’s office for a quote and her team was able to assist me quickly and efficiently. Janet was very friendly and knowledgeable. She helped me step by step and by the end of the phone call, I was covered for renter’s insurance! If I ever have any insurance related needs in the future, I’ll be sure to go with Janet!"

"This is the best Statefarm office in the area! Janet is fantastic and the service here is exceptional. I’ve been working with her for the past 10+ years now and they’ve helped me with everything from homeowners insurance to car insurance. Very honest business and good communication. Will continue to go here for any of my insurance needs."

"Janet is an attentive and informative agent. She’s helped answer all my questions and concerns that I encounter When my car broke down, Janet promptly guided me through each step of the process. I feel like as long as I have Janet by my side, I’ll be in good hands (I know, different insurance company)."

"Great service! Janet and staff have been very helpful for my auto, home, and life insurance for past ten years. Highly recommended!"

"Janet is great to provide excellent service of auto insurance and rental property insurance"

"Great service and prompt responses"

"Thank you for helping us with car and house insurance so you can have peace of"